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At FloxMind, service isn’t an add-on – it’s embedded in everything we do. Whether you’re a 3PL looking to automate for the first time or a system integrator seeking support for a complex deployment, we’re with you from strategy to scale.

We don’t just provide intelligent software – we deliver complete automation solutions. From helping you select the right robotics hardware to training your team, deploying the system, and optimising performance over time, we’re your complete end-to-end automation partner.

What We Offer

Hardware Support and Consultancy

  • Tailored assessments to identify automation opportunities and operational pain points.
  • Strategic roadmap planning for phased deployment and ROI optimisation.
  • Guidance on selecting the robots that best fit your operational needs and environment.
  • Expertise and consultancy around integrating robotics into existing warehouse systems with minimal disruption.
  • Fleet configuration, process redesign, and long-term automation strategy.
Image of Moving Robot with the Textured FloxMind Cognitive Layer on the Right.
Image of Robot with the Textured FloxMind Cognitive Layer on the Right.

The Complete Automation Solution

We offer direct automation services for 3PLs and brands as your trusted full-solution partner.

  • Hardware consultation and supplier matching
  • Access to a growing ecosystem of robot vendors
  • Procurement support and deployment planning
  • Software + hardware integration with full accountability
  • End-to-end implementation and optimisation

Training and Enablement

  • Comprehensive training and onboarding for technical teams including operators, technicians and managers.
  • Developer-focused workshops and walk-throughs
  • Access to documentation, sandboxes, and working examples for faster, smoother integration
Image of a Robot in a Warehouse With the Textured FloxMind Cognitive Layer on the Left.
Image of Warehouse Setting with the Textured FloxMind Cognitive Layer on the Right.

After-Sales Support

  • Ongoing technical support, system health monitoring, and software updates
  • SLA monitoring and proactive performance tracking
  • Rapid issue resolution through a dedicated customer success team

Dedicated Partner Success

Whether you’re a System Integrator, OEM, brand, or 3PL – FloxMind offers more than just software. With us, you get a true partner: real experts who understand your world and are here to help you get the most from your automation.

We don’t just power your platform; we stand beside it.

When you work with FloxMind, you get:

  • A named success manager who knows your systems and goals
  • Strategic check-ins to solve challenges and align on your roadmap
  • Long-term support to ensure your solution grows with your business

We’re in the business of building long-term relationships – not just integrations

What Else Can We Provide?

Integration
architecture

API references

Data flows and best practices

Troubleshooting frameworks

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